vol Delay Compensation calculateur
A 5-hour domestic delay for a mechanical reason on a $320 ticket earns no mandatory US cash — but the airline owes you real care: meal vouchers of $24-$50 (two meals at 12-25 dollars each), rebooking on the next available flight and a hotel room if it turns overnight (owed here). Past 2 hours you can decline to travel and recover the full $320 to your original form of payment — a DOT-enforced right, not a voucher. Then ask above the rules: a goodwill voucher of $200-$300 or 25,000 miles (about $300 at 1.2 cents) — one or the other, not both. If the plane sat on the tarmac past 3 hours domestic, deplaning had to be offered. Weather or ATC? Voluntary care and the refund only — real cash comes from EC261 (250-600 euros) on EU departures with an airline-controlled cause.
- Meal vouchers (2 meals × $12-25)
- $24-$50
- Rebooking + hotel (4h+)
- owed when overnight
- Full refund option (from 2h)
- $320
- Goodwill voucher or miles
- $200-$300or25,000
- Tarmac limit (domestic)
- 3hthen deplane offered
Entrées
The rules step up: care from 3 hours, hotel past 4, EC261 cash from a 3-hour arrival delay.
US rules only: care duties, the 2-hour refund right and the 3-hour tarmac limit. No EU cash.
Fully eligible: the delay is inside the airline's control — guaranteed care, the 2-hour refund right and EC261 cash from 3 hours on EU departures.
Sets the refund option: past 2 hours you can recover the full amount to your card.
Full refund option if you decline to travel — a DOT-enforced right
- Meal vouchers (2 meals × $12-25)
- $24-$50
- Rebooking on the next available flight
- always
- Hotel room (4h+ / overnight delay)
- owed
Major US carriers' published commitments: $12-25 per meal from a 3-hour delay; two meals at 4-8 hours, three overnight.
- Full refund option (from 2h, any cause)
- $320
- EC261 cash (Long haul (3,500 km+, incl. transatlantic))
- —
Refund right: at a 2-hour+ significant change you may decline to travel and get the full ticket back to the original form of payment (7 business days for cards) — a DOT right, not a voucher.
- Goodwill travel voucher
- $200-$300
- Bonus miles (≈ $300)
- 25,000
Goodwill is the ask beyond the rules: state it politely and specifically at the desk or in chat — carriers approve it most on airline-controlled delays.
- At the airport or in the app: get rebooked on the next flight and request meal/hotel vouchers first — the desk can issue them on the spot.
- Past 2 hours and no longer traveling? Demand a refund to your original form of payment — a DOT-enforced right, never accept a voucher instead.
- Afterward, file the airline's delay-compensation form: quote the DOT rules (or EC261 Art. 7 for EU departures) and attach your receipts.
- Ask for goodwill explicitly: the normal ask for a 5-hour controllable delay is a $200-300 voucher or 25,000 miles — pick one, not both.
- Refused? File with the DOT (US flights) or the national enforcement body (EU departures) — free, and carriers respond to regulators.
- Boarding pass and original booking confirmation
- The delay reason as the airline stated it (agent note, app or email)
- Receipts for meals, hotel and ground transport during the delay
- Photos of departure boards and delay announcements
- The rebooking confirmation with the new flight number
- Copies of every claim message and the airline's replies
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Conseils
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Erreurs fréquentes
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FAQ
Does the US force airlines to pay cash compensation for delays?
What am I owed for a 5-hour domestic delay?
When does EU regulation EC261 apply to my flight?
Is there compensation for a weather delay?
How do I take a refund instead of rebooking?
How much are airline meal vouchers worth?
What is the 3-hour tarmac rule?
Travel voucher or miles — which should I accept?
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