Net Promoter Score Calculator

Quick answer

This calculator computes NPS customer satisfaction score.

Simple to use for everyday decisions.
Passives counted, not scored.

Figures are estimates from this calculator’s standard formula — adjust the inputs in the tool below for your exact number.

How Does the Net Promoter Score Calculator Work?

NPS = % Promoters (9-10) − % Detractors (0-6)

The Net Promoter Score Calculator allows you to perform calculations quickly and easily. Simply enter the required values and click the calculate button to get instant results.

1
Enter Values
Type the numbers you want to compute in the fields.
2
Adjust Settings
Enter the financial data and business figures.
3
View Results
Click the "Calculate" button to see the result instantly.

FAQs

What is a good NPS?

Above 30 is strong, above 70 world-class; below 0 means detractors dominate your base.

Why are 7-8 answers ignored?

They are "passives" — counted in the total but excluded from both sides of the subtraction.

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